Privacy policy

Privacy Policy

At Immersive Creatures, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Immersive Creatures
Barcelona
marta@immersivecreatures.com

2. Information We Collect

We may collect and process the following types of personal data:

  • Identification Data: Name, surname, email address, phone number, etc.
  • Usage Data: IP address, browser type, time spent on our website, and pages visited.
  • Other Data: Information you provide voluntarily, such as through contact forms or surveys.

3. Purpose of Data Collection

We process your personal data for the following purposes:

  • To respond to your inquiries or requests.
  • To provide services you have requested.
  • To improve our website and tailor your user experience.
  • To comply with legal obligations.

4. Legal Basis for Processing

The processing of your personal data is based on one or more of the following legal grounds:

  • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate interests pursued by our company.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties except when:

  • Required by law.
  • Necessary to fulfill our contractual obligations with service providers or partners.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request corrections to inaccurate or incomplete data.
  • Erasure: You can request the deletion of your data when it is no longer necessary for the purposes it was collected.
  • Objection: You can object to the processing of your data for specific purposes.
  • Data Portability: You can request the transfer of your data to another service provider.

To exercise these rights, please contact us at marta@immersivecreatures.com.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Security Measures

We implement appropriate technical and organizational measures to ensure the security of your personal data against unauthorized access, disclosure, or loss.

9. Cookies

Our website uses cookies to improve user experience.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
marta@immersivecreatures.com.